Plusnet password change now can't get internet
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- Plusnet password change now can't get internet
18-03-2018 3:22 PM
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Hello, probably a really simple fix but I'm a bit simple! I changed my PlusNet account password yesterday and now I can't get internet access (logging in via phone). I don't have a PlusNet router (it's a TPLink Archer D9) - does anyone know what I have to do? Thanks in advance and apologies for being a bit dim! Jacqui
Fixed! Go to the fix.
Re: Plusnet password change now can't get internet
18-03-2018 3:26 PM
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You just need to update the password in your router, it is linked to your account password. So when you changed the account password, you need to also change the router to match the account.
18-03-2018 3:26 PM - edited 18-03-2018 3:27 PM
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You would also need to change the password in the router to the same as your PN account.
Login: youraccountusername@plusdsl.net
PW: youraccountpassword
Edit: @Mustrum beat me to it.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Plusnet password change now can't get internet
18-03-2018 3:28 PM
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Moderator's note by Mike (Mav): This thread is now in the appropriate board.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Plusnet password change now can't get internet
18-03-2018 3:59 PM
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Thank you very much - all working now!
Re: Plusnet password change now can't get internet
21-03-2018 12:33 PM
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