Plusnet WiFi and mobile connection issues
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Plusnet WiFi and mobile connection issues
13-11-2020 5:10 PM
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Re: Plusnet WiFi and mobile connection issues
13-11-2020 9:28 PM
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This topic has been moved from Mobile to My Router..
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Plusnet WiFi and mobile connection issues
15-11-2020 4:41 PM
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@Jojo290 does the behaviour change if you reboot the router? Have you any Plusnet Wi-Fi connections saved on the device? If you have, might be an idea to delete/forget them, reboot the device and start from scratch.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Plusnet WiFi and mobile connection issues
15-11-2020 8:04 PM
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Re: Plusnet WiFi and mobile connection issues
16-11-2020 10:11 AM
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It's probably not the Plusnet router as such, more that the phone doesn't "like" the Plusnet router.
On the assumption that the WiFi on the phone will connect to other networks (thus there isn't a fundamental problem) I would see if the phone manufacturer has any newer firmware for the phone.
Also Google phone make and model and "WiFi problems" and see if there are others who report similar issues.
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