Plusnet Router

[#1]

Hi
I’ve joined Plusnet yesterday.
I decided to use my own router.
Is it still possible to get the Plusnet Router to use on my line to rule out a possible line fault.

[#2 · Accepted solution]

Hi there @ben0961,

Since you have recently joined we can get one of our routers sent out to you. We would cover the cost of the hardware for free, all we would ask is that you cover the £6.99 postage and packaging fees.

Unfortunately we cannot arrange these requests via the forums directly, but I have raised a ticket on your account HERE

If you reply to the ticket that you are happy for us to place the order, let us know here and we can get it ordered for you. - Matt L