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Plusnet...Problems...Problems

ImInIT
Dabbler
Posts: 19
Thanks: 2
Fixes: 1
Registered: ‎09-04-2018

Plusnet...Problems...Problems

After the issues with problems at the exchange, now we are experencing erratic speed.

 

Dropping from 30 Mbps to just 3 or 4.

 

What is going on with this supplier?

 

The most inconsistent provider I have used, and I have tried many.

 

Can someone sort this out.

 

Thanks.

Tags (2)
4 REPLIES
ImInIT
Dabbler
Posts: 19
Thanks: 2
Fixes: 1
Registered: ‎09-04-2018

Re: Plusnet...Problems...Problems

CORRECTION...THE FIBRE IS OK

Its the Wifi...First time its happened...Apologies

Moderator
Moderator
Posts: 18,584
Thanks: 2,882
Fixes: 238
Registered: ‎06-04-2007

Re: Plusnet...Problems...Problems

Moderator's note:

Based on the previous post I have moved this from Fibre Broadband to My Router where more appropriate advice may be gained.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

bill888
Seasoned Pro
Posts: 901
Thanks: 132
Fixes: 24
Registered: ‎18-10-2008

Re: Plusnet...Problems...Problems

Try splitting the 2.4 and 5 ghz wifi on Hub One to see if it resolves your wifi speed issues.

 

Adv.Setting-Wireless-5GHz.jpg

https://community.plus.net/t5/My-Router/2-4ghz-and-or-5ghz-best-practice/td-p/1351950

Plusnet Help Team
Plusnet Help Team
Posts: 662
Thanks: 169
Fixes: 42
Registered: ‎26-03-2018

Re: Plusnet...Problems...Problems

Hi @ImInIT, I'm sorry to hear that you're experiencing issues with your WiFi connection.

 

I would definitely recommend that you try @bill888's suggestion of splitting the wireless bands. Please let us know if the issue persists after you've done this.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team