Plusnet Hub One won't store my plusnet password!

[#1]

My Plusnet Hub One router will store my custom admin password and my plusnet username, but it won't store my plusnet password!

This means every time my router requests a new IP (every day) it fails to reconnect until I...

web browse 192.168.1.254

log in as admin,

select settings,

select enter your broadband username and password.

re-enter my password

and click connect.

... It's soooo annoying that the internet is down for everyone in my house until I do this!

P.S. My password is 14 characters long and contains no special characters or spaces.

P.P.S. I had problems on the initial setup with the Plusnet login server not responding and timing out.

[#2]

I thought that the "your" hub one was registered to your account and would connect automatically (the network recognises the account that hub one should use).

Have you tried a complete reset then applying whatever settings changes you want but letting the account log in sort itself out ?

This won't work if you didn't get the Hub One directly from Plusnet for this account.