Plusnet Hub One vs. BT Home Hub 5
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Re: Plusnet Hub One vs. BT Home Hub 5
16-07-2020 8:59 PM
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Possibly related to this?
Bob Pullen
Plusnet Product Team
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Re: Plusnet Hub One vs. BT Home Hub 5
16-07-2020 9:26 PM
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Hi Bob,
I do appreciate you responding so quickly. I will try disabling 5Ghz, but as that post was in 2019, and it says it should be fixed in 2020 - is there not a solid fix in place yet?
If this doesn't sort it out, I'll be on the hunt for a new provider. The changeover from BT to Plusnet was very smooth, but although I'm paying less now, I can't have a service that's not suitable for my requirements.
Will keep you posted.
Thanks
Re: Plusnet Hub One vs. BT Home Hub 5
16-07-2020 9:52 PM
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Many of us use a BTSmarthub 6. If you haven't still got one then they are cheap from auction sites such as Ebay. You will probably find it a much cheaper option than paying Plusnet cancellation charges.
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Re: Plusnet Hub One vs. BT Home Hub 5
16-07-2020 10:23 PM
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Hi @Baldrick1
So if I bought one of these, I just plug it in and it works as normal presumably with new credentials? I've never used a router other than what I was provided with.
Thanks!
Re: Plusnet Hub One vs. BT Home Hub 5
16-07-2020 11:20 PM
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Not quite, the setting instructions are here. https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85...
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