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Plusnet Hub One router

robmore
Newbie
Posts: 3
Registered: ‎28-04-2020

Plusnet Hub One router

I'm an existing customer using unlimited broadband, due to be switched over to high speed fibre on Friday. Just received the new Plusnet Hub One router, Can I install it now to replace the 2704n router even though not switched over yet?

4 REPLIES 4
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Plusnet Hub One router

Moderators Note
This topic has been moved from Fibre Broadband to My Router.

 

 

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robmore
Newbie
Posts: 3
Registered: ‎28-04-2020

Re: Plusnet Hub One router

Sorry i don't understand your reply, doesn't answer my question.

MisterW
Superuser
Superuser
Posts: 14,773
Thanks: 5,539
Fixes: 395
Registered: ‎30-07-2007

Re: Plusnet Hub One router

@robmore It wasn't a reply as such,  just a moderator moving it to a more appropriate board for better visibility

Yes, you can replace the router now. The hub one will work on both adsl and fibre. When your changeover happens, the router will automatically detect it and reconnect

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

robmore
Newbie
Posts: 3
Registered: ‎28-04-2020

Re: Plusnet Hub One router

Thanks very much for the clarification.  I'll give it a go.