I joined Plusnet about 7 years ago and was sent this Hub One router but never used it until a couple of days ago when my TP-Link Archer VR200 died. I can't remember ever having any problems while using the TP-Link, but this Hub One is restarting several times a day. I did not change anything else - just swapped the routers. The Hub One is the only device connected to the phone line. I have followed the troubleshooting guide, connected to the test socket and I changed the microfilter and RJ11 cable for the ones that came in the box with the Hub One. Didn't help. I can see the Hub One firmware updated to version 4.7.5.1.83.8.263 at some point yesterday but it hasn't helped. The event log gives the reason for the restarts as:
| 19:18:49, 19 Apr. | ( 17.710000) Boot reason: watchdog reset (cause: 0x3) |
I found an older thread from a poster with the same event log entry and in that case the router had to be replaced.
https://community.plus.net/t5/My-Router/Hub-One-rebotting-2-3-times-a-day-Boot-reason-watchdog-reset...
Hope you can help soon with this as I have quite a few online meetings to attend this week for work.
Thanks
