For a while now my router has been losing connection every so often, the problem is random not really in a pattern sometimes it can be a day or two without it happening.
I did receive help from a plus net staff member, they sent me out a new router in hope to fixing it.
I did notice it stopped for a bit after I got the new router but then it started carrying on again.
Its quite an issue right now because my father and I both require the internet as we're in meetings and my dad needs to teach and be in meetings so you can see how this is an issue cutting out randomly.
I have logs from the router here hopefully it helps identify the problem.
| 03:30:18, 22 Jul. |
(413821.260000) CWMP: session completed successfully |
| 03:30:18, 22 Jul. |
(413821.040000) CWMP: HTTP authentication success from https://dbtpnhdm.bt.mo |
| 03:30:10, 22 Jul. |
(413812.990000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username |
| 03:30:10, 22 Jul. |
(413812.980000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE' |
| 03:30:07, 22 Jul. |
(413810.800000) WAN operating mode is VDSL |
| 03:30:07, 22 Jul. |
(413810.800000) Last WAN operating mode was VDSL |
| 03:30:06, 22 Jul. |
(413809.140000) PPP IPCP Receive Configuration ACK |
| 03:30:06, 22 Jul. |
(413809.130000) PPP IPCP Send Configuration Request |
| 03:30:06, 22 Jul. |
(413809.120000) PPP IPCP Receive Configuration NAK |
| 03:30:06, 22 Jul. |
(413809.110000) PPP IPCP Send Configuration ACK |
| 03:30:06, 22 Jul. |
(413809.110000) PPP IPCP Receive Configuration Request |
| 03:30:06, 22 Jul. |
(413809.100000) PPP IPCP Send Configuration Request |
| 03:30:04, 22 Jul. |
(413807.620000) PPPoE is up - Down Rate=44782Kbps, Up Rate=11443Kbps; SNR Margin Down=6.1dB, Up=6.1dB |
| 03:30:04, 22 Jul. |
(413807.600000) CHAP authentication successful |
| 03:30:04, 22 Jul. |
(413807.560000) CHAP Receive Challenge |
| 03:30:04, 22 Jul. |
(413807.550000) Starting CHAP authentication with peer |
| 03:30:04, 22 Jul. |
(413807.550000) PPP LCP Receive Configuration ACK |
| 03:30:04, 22 Jul. |
(413807.540000) PPP LCP Send Configuration Request |
| 03:30:04, 22 Jul. |
(413807.540000) PPP LCP Receive Configuration Reject |
| 03:30:04, 22 Jul. |
(413807.530000) PPP LCP Send Configuration ACK |
| 03:30:04, 22 Jul. |
(413807.530000) PPP LCP Receive Configuration Request |
| 03:30:04, 22 Jul. |
(413807.530000) PPP LCP Send Configuration Request |
| 03:29:50, 22 Jul. |
(413793.640000) PTM over DSL is up |
| 03:29:37, 22 Jul. |
(413780.490000) CWMP: session closed due to error: Could not resolve host |
| 03:29:37, 22 Jul. |
(413780.470000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username |
| 03:29:37, 22 Jul. |
(413780.460000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE' |
| 03:29:07, 22 Jul. |
(413750.130000) CWMP: session closed due to error: Could not resolve host |
| 03:29:07, 22 Jul. |
(413750.090000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username |
| 03:29:07, 22 Jul. |
(413750.080000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE' |
| 03:29:06, 22 Jul. |
(413749.740000) CWMP: Initializing transaction for event code 4 VALUE CHANGE |
| 03:29:04, 22 Jul. |
(413747.560000) PTM over DSL is down after 2138 minutes uptime |
| 03:29:04, 22 Jul. |
(413747.560000) PPPoE is down after 2138 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)] |
| 03:29:01, 22 Jul. |
(413744.390000) PPP LCP Send Termination Request [User request] |
Any help would be greatly appreicated.
