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Plusnet Hub One and XBox weirdness... (constantly dropping connection)

Super7
Interested
Posts: 2
Registered: ‎01-03-2020

Plusnet Hub One and XBox weirdness... (constantly dropping connection)

Had the Plusnet Hub One and XBox One for a few years, with Wifi connection provided by BT WholeHome wifi discs, and all has been good... Until today.

My son's XBox keeps going through a cycle of connecting to the wifi, then disconnecting. This repeats every 20 seconds or so. I've rebooted the router, the BT discs and the XBox more than once (and deleted and re-entered the network settings), but the cycle continues. An extract of the log below:

22:24:26, 01 Mar. IN: ACCEPT [57] Connection closed (Port Forwarding: UDP [192.168.1.78]:3074 <-?-?> [46.208.138.87]:3074 -? -? -? [51.140.229.89]:3544 ppp3 NAPT)
22:23:15, 01 Mar. ( 1351.150000) Lease for IP 192.168.1.78 renewed by host XboxOne (MAC c0:33:5e:a3:81:58). Lease duration: 1440 min
22:23:15, 01 Mar. ( 1351.150000) Device connected: Hostname: XboxOne IP: 192.168.1.78 MAC: c0:33:5e:a3:81:58 Lease time: 1440 min. Link rate: 1000.0 Mbps
22:23:15, 01 Mar. ( 1351.030000) Lease requested
22:22:58, 01 Mar. ( 1334.660000) Lease for IP 192.168.1.78 renewed by host XboxOne (MAC c0:33:5e:a3:81:58). Lease duration: 1440 min
22:22:58, 01 Mar. ( 1334.660000) Device connected: Hostname: XboxOne IP: 192.168.1.78 MAC: c0:33:5e:a3:81:58 Lease time: 1440 min. Link rate: 1000.0 Mbps
22:22:58, 01 Mar. ( 1334.560000) Lease requested
22:22:41, 01 Mar. ( 1317.180000) Lease for IP 192.168.1.78 renewed by host XboxOne (MAC c0:33:5e:a3:81:58). Lease duration: 1440 min
22:22:41, 01 Mar. ( 1317.180000) Device connected: Hostname: XboxOne IP: 192.168.1.78 MAC: c0:33:5e:a3:81:58 Lease time: 1440 min. Link rate: 1000.0 Mbps
22:22:41, 01 Mar. ( 1317.080000) Lease requested
22:22:22, 01 Mar. ( 1298.620000) Port forwarding rule added via UPnP/TR064. Protocol: UDP, external ports: any-?>3074, internal ports: 3074, internal client: 192.168.1.78
22:22:14, 01 Mar. ( 1290.720000) Lease for IP 192.168.1.78 renewed by host XboxOne (MAC c0:33:5e:a3:81:58). Lease duration: 1440 min
22:22:14, 01 Mar. ( 1290.720000) Device connected: Hostname: XboxOne IP: 192.168.1.78 MAC: c0:33:5e:a3:81:58 Lease time: 1440 min. Link rate: 1000.0 Mbps
22:22:14, 01 Mar. ( 1290.620000) Lease requested
22:21:56, 01 Mar. ( 1272.460000) Lease for IP 192.168.1.78 renewed by host XboxOne (MAC c0:33:5e:a3:81:58). Lease duration: 1440 min
22:21:56, 01 Mar. ( 1272.450000) Device connected: Hostname: XboxOne IP: 192.168.1.78 MAC: c0:33:5e:a3:81:58 Lease time: 1440 min. Link rate: 1000.0 Mbps
22:21:56, 01 Mar. ( 1272.360000) Lease requested
22:21:40, 01 Mar. ( 1256.780000) Device disconnected: Hostname: GBOULTOiPhone6S IP: 192.168.1.132 MAC: 6c:96:cf:9b:5b:17
22:21:40, 01 Mar. ( 1256.400000) Lease for IP 192.168.1.78 renewed by host XboxOne (MAC c0:33:5e:a3:81:58). Lease duration: 1440 min
22:21:40, 01 Mar. ( 1256.390000) Device connected: Hostname: XboxOne IP: 192.168.1.78 MAC: c0:33:5e:a3:81:58 Lease time: 1440 min. Link rate: 1000.0 Mbps
22:21:40, 01 Mar. ( 1256.290000) Lease requested
22:21:23, 01 Mar. ( 1239.210000) Lease for IP 192.168.1.78 renewed by host XboxOne (MAC c0:33:5e:a3:81:58). Lease duration: 1440 min
22:21:23, 01 Mar. ( 1239.210000) Device connected: Hostname: XboxOne IP: 192.168.1.78 MAC: c0:33:5e:a3:81:58 Lease time: 1440 min. Link rate: 1000.0 Mbps
22:21:23, 01 Mar. ( 1239.110000) Lease requested
22:21:19, 01 Mar. ( 1235.180000) Lease for IP 192.168.1.141 renewed by host CarolinesiPhone (MAC 94:0c:98:26:c7:63). Lease duration: 1440 min
22:21:19, 01 Mar. ( 1235.180000) Device connected: Hostname: CarolinesiPhone IP: 192.168.1.141 MAC: 94:0c:98:26:c7:63 Lease time: 1440 min. Link rate: 1000.0 Mbps
22:21:19, 01 Mar. ( 1235.050000) Lease requested
22:21:04, 01 Mar. ( 1220.340000) Device disconnected: Hostname: CarolinesiPhone IP: 192.168.1.141 MAC: 94:0c:98:26:c7:63
22:20:40, 01 Mar. ( 1195.960000) Lease for IP 192.168.1.78 renewed by host XboxOne (MAC c0:33:5e:a3:81:58). Lease duration: 1440 min
22:20:40, 01 Mar. ( 1195.960000) Device connected: Hostname: XboxOne IP: 192.168.1.78 MAC: c0:33:5e:a3:81:58 Lease time: 1440 min. Link rate: 1000.0 Mbps
22:20:40, 01 Mar. ( 1195.870000) Lease requested

I've now also got an issue with the Hub One whereby the orange (or is it red) wifi light is lit on the front of the hub. This seems to show that there is no security on one or more of the wifi frequencies. In the router homepage, it says the 5GHz band is not enabled, but the 'enable' button on the homepage doesn't do anything....

Everything else connected to the router seems to work just fine though. Any ideas?