Plusnet Hub One Noisey and Slow 5GHz Wifi
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Plusnet Hub One Noisey and Slow 5GHz Wifi
24-04-2017 10:27 AM
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I have a noisey Plusnet Hub One router and by splitting my SSIDs I have figured out the noise is only happening on 5GHz wifi.
I have also discovered that my LAN transfer speeds on 5GHz is half the speed of 2.4GHz wifi - completely the opposite of the expected results. Thats even doing it with a device next to the router to take out any potential interference from walls etc (and yes, I am running compatible 5GHz "802.11ac" wifi devices).
Makes me think there is a fault with the 5GHz wifi and the two could even be related? I see from other posts the noise is a common fault, but has anyone else experiences the slow 5GHz wifi speeds?
Without a suitable fix, can anyone recommend an alternative modem router with respectable wifi performance?
Re: Plusnet Hub One Noisey and Slow 5GHz Wifi
26-04-2017 12:22 PM
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Hi there, have you tried changing the channel setting on the router manually? https://goo.gl/i1xh5L
Re: Plusnet Hub One Noisey and Slow 5GHz Wifi
26-09-2017 1:26 PM
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Same if not similar issues with recent hub one here. When 2.4 GHz and 5GHz bands are split with separate SSID s the LAN throughput performance of the 5GHz is approx half of the 2.4GHz band. 27Mbps compared to 45 Mbps measured using iperf3.
When the bands are merged into a single SSID , the default option , performance is restored with 5GHz giving a LAN throughput of 75 Mbps.
Can only conclude there is a firmware/router issue here and to avoid separate SSIDs until a fix is issued.
Hub information
Product name: Plusnet Hub
2. Serial number: +081441+NQ71611208
3. Firmware version: Software version 4.7.5.1.83.8.237.2.2 Last updated 30/08/17
4. Board version: Plusnet Hub One
12. Broadband username:.
13. 2.4 GHz Wireless network/SSID: PLUSNET-****
14. 2.4 GHz Wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s))
15. 2.4 GHz Wireless security: WPA2
16. 2.4 GHz Wireless channel: 11
17. 5 GHz Wireless network/SSID: PLUSNET-****
18. 5 GHz Wireless connections: Enabled (802.11 a/n/ac (up to 1300 Mb/s))
19. 5 GHz Wireless security: WPA2
20. 5 GHz Wireless channel: Automatic (Smart Wireless)
Re: Plusnet Hub One Noisey and Slow 5GHz Wifi
27-09-2017 12:05 PM
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The noisy 5GHz comes up quite a lot here. Unfortunately the only solution is to use a different router brand eg. I know TP-Link doesn't make any noise as that's what I swapped my Hub One out for.
Not sure on the other issue.
Re: Plusnet Hub One Noisey and Slow 5GHz Wifi
29-09-2017 7:19 PM - edited 29-09-2017 7:23 PM
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PN sent out a replacement Hub one which fixed my 5G wireless issues with split SSID's and improved my sync speeds.
The firmware version that works is
. Firmware version: | Software version 4.7.5.1.83.8.226 Last updated Unknown |
4. Board version: | Plusnet Hub One |
5. DSL uptime: | 0 days, 02:29:19 |
6. Data rate: | 2000 / 35004 |
7. Maximum data rate: | 6560 / 34908 |
8. Noise margin: | 15.7 / 5.9 |
9. Line attenuation: | 28.4 / 24.4 |
10. Signal attenuation: | 28.4 / 22.0 |
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