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Plusnet Hub One Firmware Update

jamiee0799
Newbie
Posts: 1
Registered: ‎19-12-2018

Plusnet Hub One Firmware Update

currently on Software version 4.7.5.1.83.8.226 Last updated 04/11/16 and was wondering if my 2 routers could be updated.  both have been factory reset

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 14,307
Thanks: 4,458
Fixes: 726
Registered: ‎21-04-2017

Re: Plusnet Hub One Firmware Update

Hi there.

As they're on really old firmware it's likely that the routers aren't on the hardware management(TR069) platform. If you can PM me the serial numbers and account usernames I'll be happy to sort that out.

Once they're on the TR069 platform, you'll just need to do another factory reset and they'll update within a day or so. 

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team