Plusnet Hub One Firmware Update Request
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Plusnet Hub One Firmware Update Request
19-10-2020 5:23 PM
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Can anyone please advise how I could update the firmware on my Hub One?
Current firmware is Software version 4.7.5.1.83.8.263 | Last updated 21/03/19
Thanks,
S&M
Re: Plusnet Hub One Firmware Update Request
19-10-2020 5:58 PM
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That is the latest production version.
Why do you think yiu need an update?
Re: Plusnet Hub One Firmware Update Request
20-10-2020 7:19 AM
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Thanks for the reply Mustrum.
My Wifi connection has always been unstable but has gotten progressively worse over the last three months.
My Ethernet connection is rock solid so I thought the firmware might require an update.
Any thoughts please?
S&M
Re: Plusnet Hub One Firmware Update Request
20-10-2020 11:54 AM
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There are currently all sorts of wireless problems with the Hub One firmware that Plusnet have been trying to fix for over a year. If you go onto Ebay and spend less than £20 you can solve these issues by buying a BT Smarthub 6. Setting instructions are here: https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85...
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Re: Plusnet Hub One Firmware Update Request
21-10-2020 11:34 AM
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Thanks Baldrick
Re: Plusnet Hub One Firmware Update Request
16-04-2021 12:27 PM
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Hi,
I am new to Plusnet and am experiencing what would appear to be similar problems as those described here and elsewhere on this forum. Could you tell me if these issues are still ongoing or should I be looking for a different fix?
Many thanks.
Re: Plusnet Hub One Firmware Update Request
16-04-2021 3:12 PM
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It’s still ongoing.
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Re: Plusnet Hub One Firmware Update Request
16-04-2021 3:21 PM
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Hi Baldrick,
Thanks for coming back to me.
Is the firmware fix the only current solution ( I have asked for this on the main thread) or should I be looking for an alternative such as new router or even supplier? Any help much appreciated.
Cheers.
Re: Plusnet Hub One Firmware Update Request
16-04-2021 9:01 PM
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See message 4 above. https://community.plus.net/t5/My-Router/Plusnet-Hub-One-Firmware-Update-Request/m-p/1772258#M21962
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Re: Plusnet Hub One Firmware Update Request
17-04-2021 12:25 AM
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@OLDNBLUE as per my reply in the other thread - your firmware has been updated.
Bob Pullen
Plusnet Product Team
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Re: Plusnet Hub One Firmware Update Request
25-04-2021 3:05 PM
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HI SORRY TO BOTHER YOU im hsving issues with wifi seemed to be getting worse never been the greatest from the start and now my hardwired stuff is lagging how do i request a firmware update was last updated in 2019 all the iphones also just disconnect from the wifi ? once again sorry to bother you
Re: Plusnet Hub One Firmware Update Request
25-04-2021 3:19 PM
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sorry to bother you having same wireless issues as everyone else and now hardwire issues aswell this bt smarthub 6 it says that its restricted to bt well some do do i need to get the one that says unlocked?
many thanks
Re: Plusnet Hub One Firmware Update Request
25-04-2021 6:08 PM
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All Smarthubs will work with Plusnet, another BT owned company so forget about them being locked, they’re not for us.
.
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Re: Plusnet Hub One Firmware Update Request
26-04-2021 2:21 PM
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@winkle your firmware has been upgraded. You'll need to power your router off/back on to apply it.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Plusnet Hub One Firmware Update Request
26-04-2021 4:57 PM
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Hi, I'm having the same problem as everyone else with the 5G not working properly. Is it possible to have the firmware update please?
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