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Plusnet Hub 5 router now only LAN connects at 100Mbps and not 1Gbps

daibell
Hooked
Posts: 5
Thanks: 1
Registered: 21-07-2016

Plusnet Hub 5 router now only LAN connects at 100Mbps and not 1Gbps

My router used to provide 1Gbps on all four RJ45s. It now only connects at 100Mbps. I've tested this with two different PCs with 1Gbps LAN cards. I assume the router has become faulty? Any ideas on the fault and how would Plusnet swap this?

2 REPLIES
wisty
Aspiring Pro
Posts: 434
Thanks: 53
Fixes: 3
Registered: 30-07-2007

Re: Plusnet Hub 5 router now only LAN connects at 100Mbps and not 1Gbps

Have you tried swapping the cables. I have had similar problems (different routers) which have gone away after either removing and replugging the cable, or swapping the cable for a new one.

Gigabit Ethernet needs all four pairs to be  good. 100M only needs two pairs. If one pair has got a bad connection, then I think if falls back to 100M.

 

Community Veteran
Posts: 1,151
Thanks: 140
Fixes: 26
Registered: 13-08-2015

Re: Plusnet Hub 5 router now only LAN connects at 100Mbps and not 1Gbps

Not to be picky, but its only the Hub 1. or BT HH5 that has 1Gb ports. Might be worth a reset oh your router.