PlusNet WiFi wont let more than about 12 devices connect.

[#1]

Hello,

Updating my home to a "smart home".  Purchased 3 Amazon Echo devices and 5 smart plugs.  I now have to manually disconnect devices from the PlusNet wifi router beyond 12 devices.  Therefore I cannot connect the last 3 smart plugs and when we have visitors they are unable to connect to the wifi.

Regards, Graham

[#2]

Which router do you have?

[#3]

Label has Router 2704n.

Regards, Graham

[#4]

Hi @Grahams999tle 

  Therefore I cannot connect the last 3 smart plugs and when we have visitors they are unable to connect to the wifi.

Do you get any form ov error message when trying to connect these, or do they just not get any service when connected? 

If it's the latter, then it might just be a bandwidth issue coupled with poor wireless performance - can you take a look at these here ? 

Thanks, 

MoR

[#5]

@Grahams999tle I see you've had another response here. I'll add my 2p over in that thread.

[#6]

Hi @Grahams999tle,

Thanks for your update.

I'm sorry that you've had issues with the connection of your devices, I appreciate it's an issue causing some frustration.

I've had a look at your account and can see we have responded here.

Let us know if you need anything further.

Thanks - Tahir