PlusNet Router firmware upgrade
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Re: PlusNet Router firmware upgrade
29-08-2018 4:23 PM
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Hi @adamslack
Thanks for that. I have adjusted a couple of settings on your line for you. Please can you restart your router for me and let me know how it goes.
Re: PlusNet Router firmware upgrade
29-08-2018 4:32 PM
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Unfortunately the problem is still happening, just ping tested again. Thank you for all the help by the way. I just don't understand.. I restarted the router before testing again.
Re: PlusNet Router firmware upgrade
29-08-2018 4:47 PM
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Hi Adam,
As your router in still in warranty, I have order a replacement for you. This should be with you in 3-5 working days.
Please can you let us know how this performs for you.
Re: PlusNet Router firmware upgrade
11-11-2018 8:50 AM
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Any chance of pushing 7.275.11 my way as my F2704N is currently running on 7.275.2
Thanks in advance
Re: PlusNet Router firmware upgrade
11-11-2018 9:56 AM
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Re: PlusNet Router firmware upgrade
12-11-2018 6:44 PM
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Came home from shopping and router now at 7.275.12
Re: PlusNet Router firmware upgrade
30-11-2018 7:40 PM - edited 30-11-2018 7:41 PM
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Hi PlusNet Team,
My 2704N is also version 7.275.2. I would be very grateful if you could upgrade it for me.
Thank you.
Re: PlusNet Router firmware upgrade
06-12-2018 4:48 PM
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Hi, my router's firmware is also 7.275.11_F2704N_Plusnet
Could I get a firmware upgrade please?
Re: PlusNet Router firmware upgrade
07-12-2018 10:54 AM
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@Von-Dart @kerrymcnay I've put requests through for the firmware updates for you and I'll let you know when they've been pushed through.
Re: PlusNet Router firmware upgrade
22-12-2018 11:56 PM
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Hi,
Can you please push the latest firmware upgrade to my router?
Thanks in advance!
Re: PlusNet Router firmware upgrade
23-12-2018 8:07 PM
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Re: PlusNet Router firmware upgrade
23-12-2018 8:38 PM
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7.275.11_F2704N_Plusnet
Re: PlusNet Router firmware upgrade
24-12-2018 10:44 AM
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Re: PlusNet Router firmware upgrade
01-01-2019 7:52 PM
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Hi. Sorry to hijack the thread but can i request the same firmware update please. My current version is 7.273.1_F2704N_Plusnet and we are experiencing some intermittent issues with WiFi connectivity from Windows 10 computers.
Re: PlusNet Router firmware upgrade
01-01-2019 10:00 PM
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Hi @JasonH1,
I have sent a request to upgrade the firmware version however, I'm skeptical that this will improve the connectivity over wireless to your Windows 10 PC's.
Could you try the steps below to change your wireless channel in an attempt to avoid interference.
1) To connect to your Plusnet Hub Zero, you will need to open a browser and go to http://192.168.1.254
2) Once you are connected, you will see the option that says 'Wi-Fi Network' with the name of your network followed by the 'Settings' button.
3) Please select 'Settings' and you will be asked to log in with the 'Router Password'. This password is found on the bottom of the router and is case sensitive. This password can also be found on the plastic card that came with the router.
4) The Channel is the key option that we need to look for, If this is on Auto then we will want to change this to one of the 13 channels listed on the drop down menu. This stage is all down to trial and error to find the best channel for you.
Let us know how you get on.
Thank you.
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