Plus net router
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Plus net router
21-07-2020 8:55 PM
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Having a nightmare with my router. The blue light stays on but I'm told theres no internet on mylaptop. Plugged the laptop directly into the router using ethernet cable and the speed is amazing. I've changed routers in case that was the problem. Any ideas what I can do to improve this? Obviously the speed coming into my house is fine but the wifi output terrible even when I am sitting in close proximity to the router.
Re: Plus net router
21-07-2020 9:12 PM
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Re: Plus net router
22-07-2020 10:33 AM
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Start by separating the 2.4 and 5GHz bands, see https://community.plus.net/t5/My-Router/2-4ghz-and-or-5ghz-best-practice/m-p/1351966#M840
Go into your laptop wireless nework settingds and select each band in turn. Use the best.
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Re: Plus net router
24-07-2020 4:03 PM
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Hi @KATIEW Thanks for contacting us about your Wi-Fi, check out the help and support page here https://community.plus.net/t5/Plusnet-Blogs/How-to-boost-your-wi-fi/ba-p/1450193
Re: Plus net router
25-07-2020 9:29 PM
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I've ended up purchasing a mesh system. I'm not happy because the router plus net have provided is clearly not adequate.
Re: Plus net router
25-07-2020 9:30 PM
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I've ended up going down the mesh route because I was losing the will to live.
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