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Plus net 1 router orange

steedie1
Grafter
Posts: 30
Thanks: 10
Fixes: 1
Registered: ‎04-04-2019

Plus net 1 router orange

I have fibre broadband and a plus net one router, haven't had an issue in last year it has always worked fine.

For some reason today when I got up today the router had  a solid orange light .

i have tried turning it off and then on and also pressing the top reset button but it is still orange.

i don't know what to do now, any advise would be welcome.

 

2 REPLIES 2
steedie1
Grafter
Posts: 30
Thanks: 10
Fixes: 1
Registered: ‎04-04-2019

Re: Plus net 1 router orange

I have phoned plusnet and it appears there is a local fault, so fingers crossed it will be resolved by this afternoon.

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,184
Thanks: 462
Fixes: 126
Registered: ‎27-04-2007

Re: Plus net 1 router orange

Hi there and sorry for the delayed response. 

 

I've just had a look at your account and can see the issue was resolved on Sunday morning. 

 


We're really sorry for any incovenience and please feel free to get back to us if you need to. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team