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Old Router starting to play up

Gloria
Newbie
Posts: 1
Registered: ‎09-01-2019

Old Router starting to play up

Hiya

I still have my original Thomson TG585 v7 router from 2009 which has served me well, unfortunately it has now started to intermittently drop the wifi signal. My son-in-law did the usual 'off & on' and has recommended that I ask for a new router, he did try to ring for me the other day but said he was waiting for a long time and couldn't get to speak to anyone and this would probably be the best way to get a new one sent to me.

 

Thankyou

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 1,214
Thanks: 119
Fixes: 54
Registered: ‎06-08-2018

Re: Old Router starting to play up

Hello @Gloria,

Thanks for getting in touch.

 

I have looked over your account and opened a ticket with further information on this query. You can view it here.

 

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team