I have been with Plusnset since 2008. Having taken out a new 18 month contact for fibre broadband, I was told I should now get speeds of about 34Mbps download and about 10Mbps upload. The new router was installed and I have left it 14 days to "bed-in" but as the screenshot shows I'm getting very slightly better download speed than I was using ordinary broadband.
I have a new Plusnet Hub One router and have had a new master 'phone socket installed by BT Openreach on the day the router arrived as I had problems connecting to the Internet and the 'phone also stopped working! The router is directly plugged into the master socket and the engineer said his own test showed 40Mbps download.
Any reason why the download speed is so dire using fibre and is there a way to fix it?