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New to Plusnet - moving from BT

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Newbie
Posts: 2
Registered: ‎30-06-2020

New to Plusnet - moving from BT

Hi,

Over the next few days I'll be receiving the Plusnet Hub One router and I am checking installation instructions.

On the previous BT setup there were two devices, and I am wondering if they will both go.

MTIA

2 REPLIES 2
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Hero
Posts: 4,502
Thanks: 1,184
Fixes: 24
Registered: ‎30-07-2008

Re: New to Plusnet - moving from BT

@Justin2 Welcome to the forum.  🙂

Yes, the Hub One will act as a combined router and modem, replacing the present discrete devices.

There will be good days, and there will be bad days
And this is one of them

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All Star
Posts: 1,282
Thanks: 305
Fixes: 13
Registered: ‎28-02-2017

Re: New to Plusnet - moving from BT

@Justin2 

The HubOne is a rebadged BT HH5 which is a combined modem / router so will replace both your current units. It's not the greatest unit in the world but it seems to work for most customers (but not all!!!)

 

Brian