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New router

Bananaman2702
Newbie
Posts: 4
Registered: ‎01-05-2019

New router

Hi I been with Plusnet for 5 years I can't remember when I received my router but it just doesn't seem the same it's been reset and it's it still seems really slow and sometimes can't be found.or connected to.
How do I go about getting a new one please
3 REPLIES 3
jab1
Seasoned Hero
Posts: 6,833
Thanks: 2,317
Fixes: 72
Registered: ‎24-02-2012

Re: New router

When are you due to renew? You won't get a 'free' one unless you ask at renewal, but a better option would be to get a BT Homehub off such as eBay. Full details are on the 'My Router' board on the forums.

John
Strat
Moderator
Moderator
Posts: 30,385
Thanks: 3,340
Fixes: 505
Registered: ‎14-04-2007

Re: New router

Moderators Note
This topic has been moved from ADSL Broadband to My Router.

Customer and Forum Moderator. Windows 10 Firefox 87.0 (64-bit)

Bananaman2702
Newbie
Posts: 4
Registered: ‎01-05-2019

Re: New router

Thanks very much I'll have a look at both