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New router no internet

Edreed
Interested
Posts: 1
Registered: ‎02-04-2020

New router no internet

Moved house and have been sent new router etc. Have received text saying service is ready. Router let’s you log in and seems to think internet is connected but theres no internet and no way to move off the page. Can anyone help as we’re stuck at home with no internet! We’ve tried resetting the router but no luck