New router installed and works a treat!

[#1]

Thank you for sending me the replacement router after my problems with the internet connection.

It arrived within 24 hours and was installed and working within the hour (including the requisite 15 minutes tea drinking time).

Great service. Thanks

[#2]

Hi @Fred99,

I'm glad to hear that the new router's up and running and performing better than before. If there's any further problems please let us know and we'll be happy to pick it up for investigation.