cancel
Showing results for 
Search instead for 
Did you mean: 

New Router

olleh
Newbie
Posts: 2
Registered: ‎27-09-2018

New Router

Hi there,

 

My username is olleh,

 

I've been a loyal customer for a few years now, and have recently moved house and upgraded my service with you to the unlimited plus fibre.  Unfortunately I wasn't offered a new router, so I am still using the old Technicolor TG852n FTTC router and an openreach modem.

 

 

My question is please could I have one of the new routers as I have been a loyal customer and just signed up for a new 18 month contract at a faster speed for more money?

I look forward to hearing from you.

 

Thank you

 

olleh

2 REPLIES 2
MasterOfReality
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,640
Fixes: 57
Registered: ‎26-03-2018

Re: New Router

Hi @olleh 

 

Welcome to the Forums and thank you for your custom. 

I have had the autherisation given to send you a new router. This should be with you mid next week. 

 

Thanks

MoR
 

olleh
Newbie
Posts: 2
Registered: ‎27-09-2018

Re: New Router

That's fantastic - thank you very much!

Regards,

olleh