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New Plusnet Router

Posts: 1
Registered: ‎17-11-2018

New Plusnet Router

Hi, I've had the router I got when I first joined plusnet for nearly 5 years now and I'd like to take advantage of the new WIFI technologies my new devices have but my current router does not support them, how do I go about getting a new Plusnet router ?.  TIA

Posts: 3,000
Thanks: 927
Fixes: 86
Registered: ‎21-09-2009

Re: New Plusnet Router

Welcome to the forums @sm1thers

yes they will willing throw one your direction if

  1. You have re-contracted in the last 3 months for P&P of £6.99
  2. You re-contract for 18/24 months and pay P&P of £6.99
  3. Buy one from Plusnet at what ever they will charge you
  4. Buy your own device, a good list and discussion is available at,14436.0.html
  5. Or buy a BT Smart Hub (homehub6) for £30 at a well known auction site (many forum regulars use one)

Notes on the Plusnet Hub One:

  1. guarantee on device is 12 months.
  2. It is a rebadged BT Home Hub 5 Type A with its own firmware and issues.


Ex - Plusnet Customer (2009 - 2023) now with BT
Posts: 21,839
Thanks: 4,527
Fixes: 507
Registered: ‎06-04-2007

Re: New Plusnet Router

Moderator's note:

Thread moved from Fibre Broadband to My Router.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Posts: 30
Thanks: 8
Registered: ‎13-07-2016

Re: New Plusnet Router

You can also get a Plus Net Hub One from a well known auction site second hand for a few pounds or new for about £15.

When plus net send out a router they link it to the recipient's account. Therefore, before using a router you buy from a 3rd party, you should contact Plus Net to change it from being linked to the previous owner's account to your account. For details see my question