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New Netgear Nighthawk router by whats my user and password

daveblaz
Dabbler
Posts: 17
Thanks: 1
Registered: ‎14-03-2018

New Netgear Nighthawk router by whats my user and password

Hi

 

I just ordered a New netgear Nighthawk d7800 router,

looking at getting it Friday but I cant remember whats the connection user / password

I looked in the connection on the plusnet router and can see my username but does it have a password because I cant remember it.

 

 

4 REPLIES 4
Mav
Moderator
Moderator
Posts: 20,735
Thanks: 3,950
Fixes: 436
Registered: ‎06-04-2007

Re: New Netgear Nighthawk router by whats my user and password

The connection user / password combination would be the same as what you use to log in to the Plusnet Portal.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

RichardB
Aspiring Champion
Posts: 849
Thanks: 274
Fixes: 28
Registered: ‎19-11-2008

Re: New Netgear Nighthawk router by whats my user and password

The username and passwords for the router / ppp login to PN, will be the same as used to access the PN member centre, with one difference.
The username will need to be appended with @plusdsl.net in the routers ppp username.
daveblaz
Dabbler
Posts: 17
Thanks: 1
Registered: ‎14-03-2018

Re: New Netgear Nighthawk router by whats my user and password

Thank you all
TheMightyAJ
Plusnet Help Team
Plusnet Help Team
Posts: 1,657
Thanks: 200
Fixes: 85
Registered: ‎26-03-2018

Re: New Netgear Nighthawk router by whats my user and password

Hi there @davelaz,

Just wanted to confirm that what @RichardB has posted is correct and so the PPP Username and Password should be:

username@plusdsl.net

accountpassword

If you've forgotten your account password though, not to worry, just click here and reset the password.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team