My router is acting up
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My router is acting up
04-11-2017 4:10 PM
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Re: My router is acting up
04-11-2017 4:46 PM
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Re: My router is acting up
04-11-2017 5:59 PM
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Moderator's note by Dick (Strat) Topic moved to a more appropriate board.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: My router is acting up
04-11-2017 6:20 PM
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As far as I'm aware, the Technicolor TG589vac v2 is not a Plusnet supplied wifi vdsl modem/router.
If you have more than one wifi device (eg. phone, laptop etc) which cannot detect any 2.4 GHz wireless signal from the router, it is reasonable to conclude the router has perhaps developed a hardware fault.
If however your devices can see a wifi signal but cannot connect, try changing the wireless channel number. It may be caused by interference from neighbours. Use channels 1, 6 or 11.
Try factory resetting the router as a last resort. You will have to enter your plusnet username & password to reconnect to broadband service.
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