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My Plusnet router makes a hissing sound

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Hooked
Posts: 5
Registered: ‎26-10-2020

My Plusnet router makes a hissing sound

Hi

My Plusnet router makes a hissing sound whenever it's receiving data — downloading web-pages or files, streaming, etc.

This seems to be a problem experienced by others.

I've tried to call, but there's no answer.

Could you send me a replacement?

5 REPLIES 5
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All Star
Posts: 1,055
Thanks: 177
Fixes: 29
Registered: ‎18-10-2008

Re: My Plusnet router makes a hissing sound

fwiw, try phoning Plusnet as soon as their offices open. Normally 8am on weekdays.  Usually little or no queue.

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Hooked
Posts: 5
Registered: ‎26-10-2020

Re: My Plusnet router makes a hissing sound

Thanks for the tip. Smiley

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Newbie
Posts: 4
Registered: 3 weeks ago

Re: My Plusnet router makes a hissing sound

mine makes hiding sound too, constantly, and it's right by my bed, really annoying. Did you get through to them. What was the solution?  Thanks

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Hooked
Posts: 5
Registered: ‎26-10-2020

Re: My Plusnet router makes a hissing sound

I gave-up trying to contact them, but turning-off the 5Ghz, in the router settings, as suggested above, worked.

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Newbie
Posts: 4
Registered: 3 weeks ago

Re: My Plusnet router makes a hissing sound

Thanks - I'm going to try to switch to old BT router if that doesn't work, I'll try turning of the 5Ghz.  

 

Many thanks.