Woke up on Thursday 22nd October to modem flashing orange. Needed to go out for the day so had no time to deal with it, assumed it would be fixed by the time I got home. However 10 hours later the modem was still flashing. Tried to restart and then reset the modem and eventually it connected. However ever since this issue I have had no end of problems trying to connect mobile phones the to WiFi, constantly can't authorise connection error, occasionally they'll connect but drop out soon after! 3 different phones all with the same error and I know this isn't an issue with the mobiles as they have connected to other WiFi connections. When I checked the modem settings it appears all my connections are on 2.5ghz when I read it should be 5ghz? Unsure what this means though however it won't allow me to change it over. It seems my Internet works for a few months then something happens and it messes up after complaining it eventually works again! Please sort this out, I cant afford to run off my data any longer! I'm currently contemplating take the cancellation charge and moving provider, I've had enough! I have never had so many issues with anyone else!
