Migrating from BT with a HG612 & Asus RT-AC3200
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09-02-2017 10:49 AM
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Hi,
I'm moving across to Plusnet next week from BT Infinity.
I currently use an unlocked HG612 together with an Asus RT-AC3200 which is working fine.
Am I correct that all i'll need to do when my broadband switches is edit the PPP Username on the AC3200 from 'bthomehub@btbroadband.com' to '<myusername>@plusdsl.net' - and change the password from 'bt' to my account password?
I wanted to check that there are no other settings I'll need to change on either the AC3200 or the HG612?
Thanks
Fixed! Go to the fix.
09-02-2017 11:37 AM
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Re: Migrating from BT with a HG612 & Asus RT-AC3200
09-02-2017 11:37 AM - edited 09-02-2017 11:38 AM
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From https://www.plus.net/help/broadband/broadband-connection-settings/
If you’ve got fibre broadband, here are the settings you need. Some of these terms can vary from router to router, but these are the most commonly used.
It asks for: Use: Broadband username or login name yourusername@plusdsl.net Connection type or encapsulation PPPoE Always On VLAN Active 802.1p 0 802.1q 101 Not all routers will ask for all these settings, so don’t worry if you can’t find some of them. Just make sure the settings it does ask for match the ones above.
If your fibre router is connected to a BT Openreach modem, here are the settings you’ll need. Some of these terms can vary from router to router, but these are the most commonly used.
It asks for: Use: Broadband username or login name yourusername@plusdsl.net Connection type or encapsulation PPPoE Always On
Re: Migrating from BT with a HG612 & Asus RT-AC3200
09-02-2017 12:23 PM
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which would be great, except that the section on Fibre settings doesn't mention the password, which IS still required. Strangely it mentions in in the ADSL section but not the Fibre one
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Migrating from BT with a HG612 & Asus RT-AC3200
09-02-2017 12:55 PM
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Yep you're right
Would you care to see if this page can be fixed to show that password is need for people using a Openreach modem https://www.plus.net/help/broadband/broadband-connection-settings/
Re: Migrating from BT with a HG612 & Asus RT-AC3200
09-02-2017 4:58 PM
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Thanks for bringing this to my attention. I will raise this within my team to get this looked into.
Frontend Web Developer | www.plus.net
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