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Losing wifi to Google smart devices

Newbie
Posts: 1
Registered: ‎22-11-2020

Losing wifi to Google smart devices

I usually have 5 google smart devices connected via wifi to my plusnet one hub. There's also other devises such as my phone etc. However, at least once a day some of the google devices lose connection. This only seems to happen to the 3rd party non-google branded devices. To get them connected again I have to reset the router. Any ideas as it's very annoying?
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1 REPLY 1
Community Gaffer
Community Gaffer
Posts: 14,808
Thanks: 2,378
Fixes: 163
Registered: ‎04-04-2007

Re: Losing wifi to Google smart devices

You could be subject to the problem being discussed here.

I've just pushed an update to your router that might help.

You'll need to switch the router off/back on at your side to apply it.

Hope it helps.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵