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Loosing Wi-Fi Connection Samsung Galaxy Tab S3

easymoney999
Newbie
Posts: 4
Registered: ‎12-02-2014

Loosing Wi-Fi Connection Samsung Galaxy Tab S3

My tablet has started to loose connection on Wi-Fi.

I have reset the the wi-fi 3 times this morning already, Twice using the WPS and once entering the code.

When watching you tube you can get halfway thro a 30min video fine then bang wifi lost, when you look at the wifi networks available mine is saying "Authentication error occurred" 

So to find where the problem was I connected my friends Huawei M5 and the same problem occurred.

Don't understand why these problem are not happening on my other wifi products thou.

 

Any advice would be great help................................ 

 

3 REPLIES 3
LifeonMars
Pro
Posts: 367
Thanks: 129
Fixes: 11
Registered: ‎07-04-2016

Re: Loosing Wi-Fi Connection Samsung Galaxy Tab S3

Separate the 5 GHz and 2.4 GHz in your router  is a start. 

easymoney999
Newbie
Posts: 4
Registered: ‎12-02-2014

Re: Loosing Wi-Fi Connection Samsung Galaxy Tab S3

Sorry forgot to add in my post above,

 

I have std internet not fibre and use the following router,

Technicolor 582n - ADSL2+ / ADSL2 / ADSL

MasterOfReality
Plusnet Help Team
Plusnet Help Team
Posts: 1,639
Thanks: 275
Fixes: 57
Registered: ‎26-03-2018

Re: Loosing Wi-Fi Connection Samsung Galaxy Tab S3

Hi @easymoney999 

 

What WiFi channel is your router currently broadcasting over?

 

Can you take a look here and follow the steps regarding changing channel then let us know how it goes? #

 

Thanks, 

MoR

 

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team