Linksys XAC1900 modem router

[#1]

I have purchased a Linksys XAC1900 router hoping to improve my wifi but the router will not connect to the internet, I've been in touch with linksys support who helped set up the router, but still no connection, any ideas would be greatly appreciated.

[#2]

Not sure if you're on an normal broadband or a Fibre connection, but that router will only work on  normal broadband (ADSL).

You will have to configure it with your username and password. Username is of the form <yourusername>@plusdsl.net and the password is the one you use to access the Member centre

[#3]

Doh! i have fibre connection so hence problem, that router now on way back to Amazon, can you recommend a third party router with decent wireless capabilities? I use wireless for LG tv streaming and gaming on computer + phones and ipads, the tv suffers with some buffering and I get the occasional connection drop on the computer, the tv is only 8 metres and one wall away from Plusnet router, pc even closer. I have about 20-23 mbps download.

[#4]

have you considered using a wireless booster plugged into the existing router

[#5]

Thx for quick reply Oldjim, no not considered booster, certainly a cheaper option than a new router, but are the results the same?

[#6]

@MisterM

Get a BT Smart Hub 6 off Ebay. Can be picked up for around £30ish, will do both ADSL and VDSL with excellent dual band wireless performance. They are very easy to set up on a Plusnet account - see postings in this forum..

[#7]

Thanks for all the advice! I have a BT hub, turned out to be a 5! I will check ebay for a 6.

[#8]

The HH5 will work as well, so give it a try before you shell out any more cash.

[#9]

Ok jaggies, thx for that, will try and post results.

[#10]

Setting up Hub5 all went well until it came to entering my PN username, every few seconds the username entry box updates back to the bt username and does not allow me to enter new username! is this some fiendish way bt have of locking the router? I've tried factory and power resets.

[#11]

@MisterM  I do recall reading about something similar to what you are experiencing.

Have a look at this thread https://community.plus.net/t5/My-Router/Use-a-BT-Hub-2-3-4-or-5-on-a-Plusnet-connection/m-p/1192234#...

Message #7 may help you.

[#12]

Yup, fixed and thanks for all help, the problem is resolved by going into advanced settings and changing from there! lets see how it performs! Thx again guys.