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Line fault on router, no internet and no way of contacting plusnet.

Chloe-0105
Interested
Posts: 2
Registered: ‎02-04-2020

Line fault on router, no internet and no way of contacting plusnet.

Our router is displaying the symbol for a line fault and obviously, at the moment we cannot contact anyone to help us we've tried resetting the router, testing the master socket but nothing. 

 

Anyone have any suggestions other than climbing up a telephone pole myself, we're working from home so we need a connection!