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Latest Firmware foe 2704n Router Request

TheGamer147
Hooked
Posts: 8
Registered: ‎03-07-2020

Latest Firmware foe 2704n Router Request

Hi could i get the latest firmware for the PN 2704n router Im currently on 7.275.11_F2704N_Plusnet...I belive that 7.275.12 is avilable. Thanks

8 REPLIES 8
bobpullen
Community Gaffer
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Thanks: 2,770
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Registered: ‎04-04-2007

Re: Latest Firmware foe 2704n Router Request

7.275.11 is the current production firmware. Why are you requesting it is updated?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

TheGamer147
Hooked
Posts: 8
Registered: ‎03-07-2020

Re: Latest Firmware foe 2704n Router Request

I getting alot of buffering currently and been unable to sort it since joining Plusnet and hoping it may work

 

my router just disconnected i think there maybe a issue from the bt exchange as it was a net socket install and had issues ever since BT Openreach done install.

 

Im currently having buffering issues every night from 7pm onwards

TheGamer147
Hooked
Posts: 8
Registered: ‎03-07-2020

Re: Latest Firmware foe 2704n Router Request

Any chance of firmware update or even getting a bit openreach engineer to check line?
bobpullen
Community Gaffer
Community Gaffer
Posts: 15,134
Thanks: 2,770
Fixes: 173
Registered: ‎04-04-2007

Re: Latest Firmware foe 2704n Router Request

@TheGamer147 - it's worth you opening a fault ticket. I'm not sure a firmware update is going to help here 😕 - http://faults.plus.net

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

TheGamer147
Hooked
Posts: 8
Registered: ‎03-07-2020

Re: Latest Firmware foe 2704n Router Request

I'm still having issues with broadband and wifi can I try a firmware update on router
bobpullen
Community Gaffer
Community Gaffer
Posts: 15,134
Thanks: 2,770
Fixes: 173
Registered: ‎04-04-2007

Re: Latest Firmware foe 2704n Router Request

@TheGamer147 - there isn't an update available that will assist with the issues you're reporting I'm afraid.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Deividas1981
Newbie
Posts: 3
Registered: ‎19-12-2020

Re: Latest Firmware foe 2704n Router Request

I lost 5ghz wifi it’s showing is connected but no internet. Have lost connection on smart tv and 2 iphones
bobpullen
Community Gaffer
Community Gaffer
Posts: 15,134
Thanks: 2,770
Fixes: 173
Registered: ‎04-04-2007

Re: Latest Firmware foe 2704n Router Request

@Deividas1981 this thread is about the 2704n/Hub Zero router. It doesn't have a 5GHz radio? Could you be affected by this? If so, probably better to post over there.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵