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Issues with connecting to Pure (A2 Jongo) Wireless Speaker adaptor

bezlar
Newbie
Posts: 1
Registered: ‎03-01-2019

Issues with connecting to Pure (A2 Jongo) Wireless Speaker adaptor

 

I use to be able to connect and use my Pure wireless speaker adaptor without any issues.  However, I can no longer use my A2 version as whilst it will still connect to my wifi it no longer shows up on the Pure Connect app on my mobile in order to access and use it which I believe may be down to issues with my router. I tried not running the router on n mode and not on 5hz without any joy.  Any suggestions?

 

 

 

 

1 REPLY 1
Community Gaffer
Community Gaffer
Posts: 13,943
Thanks: 1,472
Fixes: 119
Registered: ‎04-04-2007

Re: Issues with connecting to Pure (A2 Jongo) Wireless Speaker adaptor

@bezlar, not aware of any issues affecting the version you're on, however I've just upgraded you to the latest router firmware on the off chance it helps. If it doesn't, then it might be an idea to 'forget' the wi-fi network on your phone, factory reset the router and try from scratch?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵