Issues connecting mobile devices to wifi with Hub One
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Issues connecting mobile devices to wifi with Hub One
20-09-2017 2:57 PM
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Not really sure where to ask this, but I thought there would be as good a place as any. My sister's and nephew's mobile phones can connect to the wifi network fine, but my iPhone 4 and Kindle Fire seem to run into authentication issues when I attempt to connect. I already split the 2.5ghz and 5ghz into 2 different networks, but those devices can only see the 2.5ghz network, which they seem unable to connect to. Anyone got any advice?
Re: Issues connecting mobile devices to wifi with Hub One
24-09-2017 7:48 AM
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I know the iphone 4 works perfectly fine with BT Home Hub 5 type A (Hub One is a rebadged Home Hub).
I presume the 2.4 and 5 GHz wireless SSID names are different on your Hub One.
Have you tried manually changing the wireless channel numbers on the 2.4 GHz network?
Navigate to:
Advanced Settings -> Wireless -> 2.4 GHz wireless
Edit 'Channel Selection'. Try channels 1, 6 or 11 only.
Also, what is current set for 'Wireless interface type' ?
Re: Issues connecting mobile devices to wifi with Hub One
24-09-2017 8:30 AM
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Have you tried resetting the Network Settings on your iPhone 4 and Kindle Fire ?
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