Issue with Router noisy and going orange
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Issue with Router noisy and going orange
28-06-2020 9:23 PM
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Re: Issue with Router noisy and going orange
28-06-2020 9:37 PM
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This topic has been moved from Fibre Broadband to My Router.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Issue with Router noisy and going orange
30-06-2020 11:59 AM
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Thanks for getting in touch @Snellz
I'm sorry for the problems with your connection. I've tested your line today and the tests are showing a bridge tap which is generally caused by faulty internal wiring but it can also be caused by a line problem.
I'd recommend carrying out the troubleshooting steps explained Here to connect your router into what's known as the test socket found behind the faceplate of the master telephone socket. If you're still having issues I'd next advise reporting a fault to us at http://faults.plus.net posting back after so we can arrange an engineer visit to investigate further.
With regards to your router making a noise I think this is just a red herring and not related to the connection issues. We're aware that the router can make a buzzing noise while the 5GHz wireless frequency is being used. We've raised this to our vendor in the past and we've been advised the noise is within acceptable tolerance and this doesn't affect the performance.
If the noise is distracting I'd advise de-syncing the two wireless frequencies as outlined Here and switching off the 5GHz.
Re: Issue with Router noisy and going orange
05-07-2020 1:06 AM
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If turning off the 5GHz doesnt work, you could also try turning off the 2.4Ghz as well, or get another router
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