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Is it worth upgrading Router

PeteNW
Hooked
Posts: 5
Fixes: 1
Registered: ‎13-11-2011

Is it worth upgrading Router

Hi All. I have a Plusnet installation at a rental property, ADSL getting about 8-9 Mbps on a country telephone line which isn't too bad! I'm using the Thompson 585 router which seems pretty reliable.  I have the option of upgrading to the Plusnet Hub One (a friend left Plusnet and gave me his router).

Being a holiday let rental installation, reliability is very important.  

Would your advice be to install the new Hub one, or leave as is?

Thanks for any assistance

9 REPLIES
geek26
Aspiring Pro
Posts: 192
Thanks: 31
Fixes: 2
Registered: ‎20-08-2016

Re: Is it worth upgrading Router

I have the Plusnet Hub one in my house and it is reliable it's up to you really. Been the newer model it's has better hardware inside it but it's nothing really special it's up to you really.

James

EDIT: only main advantage is the 2.4GHZ and 5GHZ bands for wifi with the 5GHZ been more reliable again been in the countryside  interference is likely to slim.

Plusnet Staff
Plusnet Staff
Posts: 2,145
Thanks: 372
Fixes: 117
Registered: ‎22-08-2015

Re: Is it worth upgrading Router

Hello @PeteNW

In my own opinion, if your current Thomson router is working reliably with no issues I'd personally continue to use it.

Having said that, the Hub One does have improved wireless spec.

If you do decide to use the new router you'll need to go through the router settings and manually connect with your broadband username and password.

The broadband username (Login Name) you can find here: https://www.plus.net/my.html?s=0&action=refresh_browser
From when I joined the Plusnet Help Team in May 2017 my main Community account is @Gandalf.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Staff
MrSilver
Pro
Posts: 550
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Registered: ‎05-10-2016

Re: Is it worth upgrading Router

I like the hub one, but...! The benefits of a hub one like better wifi doesn't help much if it's on 8mb dsl, range may be better but do you have range issues?

If it ain't broke.....!
Plusnet Staff
Plusnet Staff
Posts: 2,145
Thanks: 372
Fixes: 117
Registered: ‎22-08-2015

Re: Is it worth upgrading Router


MrSilver wrote:
If it ain't broke.....!

...don't fix it. Smiley

 

If the OP is undecided, if it was me I'd probably setup the Hub One and see how it goes. The option is always there to go back if they keep ahold of the Thomson router.

From when I joined the Plusnet Help Team in May 2017 my main Community account is @Gandalf.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Staff
PeteNW
Hooked
Posts: 5
Fixes: 1
Registered: ‎13-11-2011

Re: Is it worth upgrading Router

Many thanks for your input.  The router is in quite a large property so there are areas of poor wifi signal. I did have an extender till one of our holiday makers nicked it!  So may give the Hub One a go to see if it improves range.

Thanks again

Superuser
Superuser
Posts: 6,905
Thanks: 950
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Registered: ‎30-07-2007

Re: Is it worth upgrading Router

If you're going to try the Hub one it would be a good idea to make sure that it has been disassociated with your friends account. If not then, when factory reset, it will automatically configure with your friends login details. I'm sure @Anoush or one of the other PN help team members will be able to check. They will probably ask you to PM them the serial number of the Hub one.

2u2me
Pro
Posts: 326
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Registered: ‎27-09-2013

Re: Is it worth upgrading Router

@PeteNW You will never know until you try, but if you ever come across a BT hub 3 the WIFI range is pretty good. 

Plusnet Staff
Plusnet Staff
Posts: 2,145
Thanks: 372
Fixes: 117
Registered: ‎22-08-2015

Re: Is it worth upgrading Router

Yeah, if you private message me with the serial number from the label on the bottom of the router @PeteNW I'll ensure it's not linked to an account.

 

The serial number should begin with +081441+

From when I joined the Plusnet Help Team in May 2017 my main Community account is @Gandalf.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Staff
PeteNW
Hooked
Posts: 5
Fixes: 1
Registered: ‎13-11-2011

Re: Is it worth upgrading Router

Many thanks Anoush. Will take you up on that.