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Internet not connecting at all
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- Internet not connecting at all
04-10-2025 10:23 PM
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Hello, my Internet was fine all day until this evening where suddenly the light was faintly flashing.I replugged back in the cables and the light was green again however the Internet still does not connect - I've reset the router multiple times, I've opened the router website and everything is regular. When I try to connect it tells me to sign in and im re directed to the router page that already has the username (not setup) entered.
Fixed! Go to the fix.
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Re: Internet not connecting at all
05-10-2025 7:26 AM
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@Atteremu Assuming you have the Hub2, can you please export the error log and attach the resulting .csv file to a post please?
John
05-10-2025 8:10 AM
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@Atteremu Welcome to the Plusnet Community Fora.
Report a fault using the mobile phone text bot. See: https://www.plus.net/help/report-a-problem/.
Moderator and Customer
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Topic Options
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- Plusnet Community
- :
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- Help with my Plusnet services
- :
- My Router
- :
- Internet not connecting at all