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Internet not connecting at all

FIXED
Atteremu
Newbie
Posts: 1
Registered: ‎04-10-2025

Internet not connecting at all

Hello, my Internet was fine all day until this evening where suddenly the light was faintly flashing.I replugged back in the cables and the light was green again however the Internet still does not connect - I've reset the router multiple times, I've opened the router website and everything is regular. When I try to connect it tells me to sign in and im re directed to the router page that already has the username (not setup) entered.
2 REPLIES 2
jab1
The Full Monty
Posts: 22,343
Thanks: 7,751
Fixes: 330
Registered: ‎24-02-2012

Re: Internet not connecting at all

@Atteremu Assuming you have the Hub2, can you please export the error log and attach the resulting .csv file to a post please? 

John
Baldrick1
Moderator
Moderator
Posts: 13,540
Thanks: 6,583
Fixes: 457
Registered: ‎30-06-2016

Re: Internet not connecting at all

Fix

@Atteremu  Welcome to the Plusnet Community Fora.

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