Internet intermittent: Router or Plusnet?
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- Internet intermittent: Router or Plusnet?
Internet intermittent: Router or Plusnet?
08-12-2020 12:27 PM - edited 08-12-2020 12:29 PM
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My internet connection has been intermittent for the last week and full drop outs yesterday and today. Diagnostics all pass except "Ping default gateway".
Does any of the information below indicate a problem with the router, my settings or Plusnet?
I have ADSL using TP-Link TD-W9970 v2 (firmware 0.9.1 0.2 v0076.0 Build 170919 Rel.61201n). I've reset modem to factory default. It establishes DSL fine and appears to work. I disable wireless as I use four Cloudtrax Open Mesh access points (3 wired as gateway, 1 as a repeater). The problems are the same if a single PC is used with ethernet connection.
DNS server is default 0.0.0.0 but I don't know if that matters. It says optional.
I'm on pppoe_0_38_0_d.
At command line (whether connected by cable or wireless):
ping 0.0.0.0 returns "PING: transmit failed. General failure."
ping 192.168.1.1 returns "Reply from 192.168.1.1: bytes=32 time=3ms TTL=64"
ping 8.8.8.8 returns "Reply from 8.8.8.8: bytes=32 time=45ms TTL=116"
The Gateway is set to 172.16.15.174. Pinging this returns "Request timed out"
The DNS is set to 212.159.6.9 212.159.6.10.
Pinging 212.159.6.9 returns "Request timed out" 3 times and one reply "bytes=32 time 1331ms TTL=60"
Pinging 212.159.6.10 returns "Request timed out" 4 times.
Thanks for any help in advance
Re: Internet intermittent: Router or Plusnet?
08-12-2020 1:43 PM - edited 08-12-2020 1:52 PM
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