ISP on new router
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ISP on new router
26-04-2020 1:30 PM
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Any help or ideas would be much appreciated.
Re: ISP on new router
26-04-2020 1:40 PM
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Have you tried this link?
Re: ISP on new router
26-04-2020 1:55 PM
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Re: ISP on new router
26-04-2020 2:01 PM
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Who do you pay for your internet? If Plusnet, then yes, your internet will be with them. I seem to recall that some ip ranges were mis- identified after being transferred a while back, but thoought that had been sorted.
Re: ISP on new router
26-04-2020 2:04 PM
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Re: ISP on new router
26-04-2020 2:07 PM
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If BT are your provider, i'm not sure you will get much help from a Plusnet forum. They are part of the same company, but that is where the similarity ends. What is your ip address range?
Re: ISP on new router
26-04-2020 2:11 PM
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There is also this thread. The sticky referred to is #1 now.
Re: ISP on new router
26-04-2020 2:20 PM - edited 26-04-2020 2:28 PM
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Re: ISP on new router
26-04-2020 2:26 PM - edited 26-04-2020 2:32 PM
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Not a good idea to post your full ip address. I'd edit out the last 2 octets
However, that IS a plusnet ip address
To setup a tplnk router for plusnet, use the quick setup , select Plusnet_adsl and enter your plusnet username and password as described here https://www.plus.net/help/broadband/broadband-connection-settings/
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: ISP on new router
26-04-2020 2:29 PM
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Re: ISP on new router
26-04-2020 2:31 PM
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Yes, I've just edited my post above with a helpful link
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: ISP on new router
26-04-2020 3:09 PM
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Re: ISP on new router
26-04-2020 3:28 PM
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It will have gone to the email address to which you normally get notifications from PlusNet for things like bills etc
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: ISP on new router
26-04-2020 5:43 PM
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Moderators Note
This topic has been moved from ADSL Broadband to My Router
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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