I have to keep restarting my hub
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I have to keep restarting my hub
26-04-2021 8:45 AM
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Over the last few days my WIFI has been playing up. when using my laptop or iPhone I keep getting the unable to connect words, the iPad and iPhone also keep saying incorrect password , yet it has never been changed , once I reboot the hub everything works for a few hours then it goes off again.
Is there a way that someone at PlusNet can have a look at my hub remotely to see what is going on and if the hub is faulty please.
Thank you
Re: I have to keep restarting my hub
26-04-2021 9:42 AM
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Moderators Note
This topic has been moved from ADSL Broadband to My Router
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If it fixed it click 'This fixed my problem'
Re: I have to keep restarting my hub
26-04-2021 9:42 AM
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You could try splitting the 2.4 and 5GHz wifi bands, it helps with Apple products.
Navigate in a web browser to 192.168.1.254.
Click Advanced Settings
Enter your Hub admin password when prompted (unless you've changed it, you'll find the default password on the settings card)
Continue to Advanced Settings.
Click on Wireless.
Click 5GHz tab.
Change 'Sync with 2.4Ghz' to No.
Change the name of the 'Wireless SSID' - I added a '_5' on the end.
Save the changes.
You can then select which one you want per device.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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