HubOne - printers on LAN connections disconnect every day
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17-08-2018 11:37 AM
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Hi all
Recently moved house and signed up with PlusNet SuperFast Fibre. So far service seems good (77mb connection). Have a small problem with the router disconnecting my two printers each day. When I go to prnt, the printers report offline and I have have to turn them off then back on to get a new connection.
This happens when on wifi (very slow printing) and a LAN cabled connection. I have also set the IP addresses to persistent but this makes no difference.
Never experienced this on other routers with other providers.
It's a bit of a pain as when cycling an inkjet printer you waste ink....! As I work from home on a number of devices, running around the house trying to reactivate a printer is a bit of a pain!
Any experiences or solutions gratefully received!
Fixed! Go to the fix.
Re: HubOne - printers on LAN connections disconnect every day
21-08-2018 10:06 PM
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Hi @goldnet,
I have experienced the very same problem, and have tried a cabled connection instead of WiFi. Just like you report this change makes no difference. I have also given my printer a fixed IP address, and that didn't improve things.
I cant offer any help or solution I'm afraid, just a little empathy as I suffer the problem regularly.
Re: HubOne - printers on LAN connections disconnect every day
21-08-2018 11:12 PM
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Re: HubOne - printers on LAN connections disconnect every day
21-08-2018 11:36 PM
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@Browni I would like to hear more detail when you have access to your pc. I cant find any settings for SNMP within the router.
Thanks
Jonathan
Re: HubOne - printers on LAN connections disconnect every day
21-08-2018 11:42 PM
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Re: HubOne - printers on LAN connections disconnect every day
21-08-2018 11:44 PM
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Thanks @Browni I will explore my printer setup in the morning.
Re: HubOne - printers on LAN connections disconnect every day
21-08-2018 11:59 PM
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Re: HubOne - printers on LAN connections disconnect every day
22-08-2018 8:30 AM
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22-08-2018 10:59 PM - edited 22-08-2018 11:02 PM
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Hi
I have actually resolved this - it was setting a fixed IP on the router in Advanced Settingsthen restarting the printer to 'fix' it.
Penfold above posted another workable solution which I think I recall using previously - set a fixed IP through the printer's configuration web page that is outside the DHCP range the router uses. You can adjust the range used by the router (eg set it to start allocating IPs at xxx.xxx.xxx.020 and set the printer to, say .010.
@jonathandibble wrote:
Hi @goldnet,
I have experienced the very same problem, and have tried a cabled connection instead of WiFi. Just like you report this change makes no difference. I have also given my printer a fixed IP address, and that didn't improve things.
I cant offer any help or solution I'm afraid, just a little empathy as I suffer the problem regularly.
Re: HubOne - printers on LAN connections disconnect every day
23-08-2018 8:43 AM
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I glad its been resolved for you guys. None of the above fix it for me
My fixed IP address for the printer is out of the range of DHCP server built into the hub.
The SNMP suggestion seems very Windows centric, there are no Windows machines on my network.
Thanks for trying, glad it resolved for you guy. I will just keep powering off my printer and back on, until it dies or I move broadband.
Cheers Guys !!!
Re: HubOne - printers on LAN connections disconnect every day
23-08-2018 10:50 AM
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Hi
Sorry to hear it's still a problem for you.
I don't know if this helps but looking through the advanced network settings for one of my printers (a Lexmark E120n), there is a tickbox for SNMP Set Enabled. So even though there isn't a setting in the router, you may be able to access it that way. I use mix of Macs and PCs. It seems that Macs can make use of SNMP - see here https://www.macworld.com/article/1136874/business/snmpv3-osx.html
Whether or not that has anything at all to do with your printer IP cycling, who knows...?!
Good luck
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