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Hub reset and needed log in again - hack or malfunction?

Beeferoni
Newbie
Posts: 1
Registered: ‎28-04-2021

Hub reset and needed log in again - hack or malfunction?

Hi all, while our problem is technically "fixed" I'm a little worried that something suspect is happened.

 

Last night ( approx. 12midnight) our internet dropped out ( Amber light, Red broadband B), had a quick go with resets but I was tired and needed sleep! 

Woke up this morning, read through the booklet - relogged into the Hub Manager and everything is fine (so far).

 

I did wonder though, what caused this to happen, for the hub to reset itself and need logging in again. Was this a fault with the device or did someone try to hack us? How can I see who/what has logged in to our hub?

 

Cheers, V

2 REPLIES 2
Baldrick1
Seasoned Hero
Posts: 6,462
Thanks: 2,909
Fixes: 189
Registered: ‎30-06-2016

Re: Hub reset and needed log in again - hack or malfunction?

@Beeferoni  Welcome to the forum 

It could have been anything from BT maintenance work through a surge on the mains to the hub having a random wobbly. It is very very unlikely to have been caused by a hacker. Only worry about it if it becomes regular.

dvorak
Moderator
Moderator
Posts: 25,487
Thanks: 4,743
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Registered: ‎11-01-2008

Re: Hub reset and needed log in again - hack or malfunction?


Moderators Note


This topic has been moved from Fibre to My Router

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