Hub one hissing/buzzing noise!
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Hub one hissing/buzzing noise!
03-11-2019 5:45 PM
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This is driving me insane now! When using a wifi device like my MacBook/phone/tablet my hub one makes a hissing noise now this driving me insane! I was told Plusnet net know about this issue and there is nothing they're willing to do about! As its not broken?! Surely it shouldn't be the case?
I was told if she sent it back I would be charged because they're is nothing wrong with the device?!
Please someone help Its driving me insane!
Re: Hub one hissing/buzzing noise!
04-11-2019 11:37 AM
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Thanks for getting in touch @arenshaw6
We've had discussions with the vendor/manufacturer previously about this and the noise caused by the 5GHz frequency was deemed to be within acceptable tolerances and not indicative of a material fault with the router.
Unfortunately if the noise is distracting all I can suggest is to switch the frequency off.
Apologies again for the frustration this causes you.
Re: Hub one hissing/buzzing noise!
08-11-2019 8:07 PM
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Well thats not good is it, after ive signed in for another year.
Re: Hub one hissing/buzzing noise!
08-11-2019 9:40 PM
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I know that this is not what you want to hear but if you go onto an auction web site such as EBay you can pick up a BT Smarthub 6 for less than £20. This is silent, looks better, you can control the brightness of the light and has better WiFi performance.
Setting instructions are here. https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85...
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