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Hub Zero, awful wifi, need to upgrade !!

sdpp99
Newbie
Posts: 2
Registered: 19-08-2017

Hub Zero, awful wifi, need to upgrade !!

Have had a Plusnet HubZero modem for a few years now. Wifi poor on my laptop.

Wife gets v bad signal on her laptop ( about 6 feet range max!)

 

My plan is to get a Netgear router, connect to hubzero, disable wifi on hubzero.

 

 

Spotted this on amazon : NETGEAR R6120-100UKS AC1200 Dual Band Wi-Fi Router

https://www.amazon.co.uk/gp/product/B071HWVV5J/ref=ox_sc_act_title_1?smid=A3P5ROKL5A1OLE&psc=1

What do you think ?

Or do plusnet offer any better options ?

Steve

 

[Plusnet customer since 2003]

 

3 REPLIES
Gel
Pro
Posts: 1,385
Thanks: 131
Fixes: 10
Registered: 02-08-2007

Re: Hub Zero, awful wifi, need to upgrade !!

You should first check if you're using same wifi channels as neighbours and change yours if so.
A free prog. such as inSSIDer will show activity on the spectrum.
If your PN contract coming up for renewal you may well get offered a free HubOne router, if you ask.
sdpp99
Newbie
Posts: 2
Registered: 19-08-2017

Re: Hub Zero, awful wifi, need to upgrade !!

Yes have done that. Now at channel 6.

Doesn't make any difference to wife's laptop.

Other devices ( chromebook, phones) are happy with wifi.

Can anyone recommend a router ? ( need ac and bgn modes).

 

Steve

Plusnet Help Team
Plusnet Help Team
Posts: 12,735
Thanks: 104
Fixes: 32
Registered: 27-04-2007

Re: Hub Zero, awful wifi, need to upgrade !!

Hi there,

 

Did you try using the app as suggested to find the best channel to connect to.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team