Hub One not connecting to Internet.
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Hub One not connecting to Internet.
04-01-2017 1:42 PM
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Having a few frustration weeks lately, which came to a head last night.
For a while, my PC has been struggling with the Hub One, all other devices have been working fine. As I rarely use my PC, it hasn't really been an issue, but now all devices are unable to get the internet.
Internet was continually dropping out on the PC, & running the Network Diagnostics was telling me that the Gateway was not available, but the problem was resolved ... only to reoccur moments later.
I replaced the wifi dongle, but the problem was still happened.
When I go into the Hub Manager, it tells me that I am already connected to the Internet, but whenever I now try to use any device, I get the initial Router Setup window with spinning wheel telling me to wait 15mins while it gathers information. It never gathers the information & continually spins.
The Hub Manager tells me that all of the devices are connected to the Hub, but the Hub is not connection to the Internet.
I have hit reset, I have switched off the Hub, I have checked the cables etc ... all to no avail.
Any & all help is welcome.
Re: Hub One not connecting to Internet.
04-01-2017 8:00 PM
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Re: Hub One not connecting to Internet.
04-01-2017 11:22 PM
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And what was the fix? just in case others have the same problem..
Re: Hub One not connecting to Internet.
05-01-2017 5:10 AM
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Moderator's note by Mike (Mav)
Have removed the Fix as no details of how it was achieved were posted.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
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