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Hub One keeps losing connection: PTM over DSL down, and PPP LCP Terminations

CarrowCanary
Newbie
Posts: 2
Thanks: 1
Registered: 21-11-2016

Hub One keeps losing connection: PTM over DSL down, and PPP LCP Terminations

It had been fine for weeks (months?), and then since the 3rd January we've had multiple disconnections. I've cracked open the Hub One's Event Log and found these:

 

 00:40:22, 05 Jan.    (141676.950000) PPP LCP Send Termination Request [PPPoE PADT received]
 
 00:38:09, 05 Jan.    (141544.110000) PPP LCP Send Termination Request [User request]
 
 23:48:39, 04 Jan.    (138574.270000) PPP LCP Send Termination Request [User request]
 
 16:11:37, 04 Jan.    (111152.260000) PPP LCP Send Termination Request [User request]
 
 09:18:33, 03 Jan.    (21429.350000) PPP LCP Send Termination Request [User request]
 
 09:08:04, 03 Jan.    (20800.300000) PPP LCP Send Termination Request [User request]
 
 08:08:45, 03 Jan.    (17241.260000) PPP LCP Send Termination Request [User request]
 
 04:34:24, 03 Jan.    ( 4379.880000) PPP LCP Send Termination Request [User request]
 
 04:32:42, 03 Jan.    ( 4278.290000) PPP LCP Send Termination Request [User request]
 
 03:50:41, 03 Jan.    ( 1757.170000) PPP LCP Send Termination Request [User request]
 
 03:18:03, 03 Jan.    (965350.700000) PPP LCP Send Termination Request [User request]
 
 03:09:46, 03 Jan.    (964852.940000) PPP LCP Send Termination Request [User request]

 

None of the "user requests" were requested by us.
 --
 
 00:38:12, 05 Jan.    (141546.710000) PTM over DSL is down after 7 minutes uptime
 
 00:26:45, 05 Jan.    (140860.140000) PTM over DSL is down after 20 minutes uptime
 
 23:48:42, 04 Jan.    (138576.830000) PTM over DSL is down after 456 minutes uptime
 
 16:11:40, 04 Jan.    (111155.150000) PTM over DSL is down after 1851 minutes uptime
 
 09:08:07, 03 Jan.    (20802.810000) PTM over DSL is down after 58 minutes uptime
 
 08:08:48, 03 Jan.    (17243.910000) PTM over DSL is down after 213 minutes uptime
 
 04:34:27, 03 Jan.    ( 4382.500000) PTM over DSL is down after 1 minutes uptime
 
 04:32:45, 03 Jan.    ( 4280.800000) PTM over DSL is down after 41 minutes uptime
 
 03:50:44, 03 Jan.    ( 1759.650000) PTM over DSL is down after 27 minutes uptime
 
 03:18:07, 03 Jan.    (965353.830000) PTM over DSL is down after 7 minutes uptime
 
 03:09:49, 03 Jan.    (964856.250000) PTM over DSL is down after 3 minutes uptime

--

 

We're also seeing a lot of IP lease renewals (lease time of 1440 minutes, but seems to be asking for a new one every 5 minutes), and also lots of "Packet invalid in connection (tcp reset attack is suspected)", again all since 3rd January.

 

Any advice, because glaring at it from across the room doesn't seem to be doing much.